If you want to know about my aliando agile IT Service Management method, please click on the top logo on the right.

If you want to find out more about my qualifications or teaching, be sure to check my profile page. You can also find a couple of older PDFs from lectures and talks on my lectures page.

If you’re a student of one of my current ITSM classes and you’re able to provide the proper user credentials, you may download the slides and materials from there.

If you’re stressed out or anywhere near pre-burn-out you may as well as visit my michlsberrig center for stress compensation (site in German only). A couple of the techniques there may help you.

If you want to match me against your job database, you can do use this keyword list. (mind you, I’m a generalist …)

In my leisure time I enjoy playing keyboards for a couple of rock bands, check out turbolilihip’s website for example.

Due to the vast number of ideas and projects and so little time I’m continuing to use this page as a mere online profile. The former articles have been moved to the archive for your convenience.

If you have any more questions, please feel free to contact me via my contact page.

If you need assistance with any IT service or other management related issue in turbulent environments, I’ll be glad to help out.

Kind Regards,

Dana